Terms of Service

Impraint builds AI products and technology, including Impraint Guard (governance, observability and compliance reporting for AI agents), Impraint Studio (tools for building knowledge, voice and custom agents), and research through Impraint Labs. We also provide AI solutions and related technical services to organizations under separate written agreements.

Some products are offered in beta or testing. Their features, availability and behaviour may change, and they are provided on an as-available basis.

You agree to use our website, products and services only for lawful purposes and in accordance with these Terms. You must not misuse them, attempt unauthorized access, interfere with their operation, or use them in ways that violate applicable laws or the rights of others.

Certain products or services may require an account. You are responsible for providing accurate information, maintaining the confidentiality of your login credentials, and taking reasonable steps to protect your account.

Please notify us if you become aware of unauthorized access to your account.

Our products and services may use artificial intelligence to generate information, recommendations, summaries, analyses, reports, or other outputs.

AI-generated outputs may not always be accurate, complete, or reliable. You are responsible for reviewing and verifying outputs before relying on them or using them to make decisions.

Monitoring results, safety checks and compliance reports produced by our products, including Impraint Guard, are tools to support your own governance. They are not legal advice, and they do not guarantee any particular result or certify compliance with applicable laws, regulations, or standards unless expressly agreed in writing.

The content, branding, designs, software, logos, and other materials available on our website and through our products and services belong to Impraint or its licensors, unless otherwise stated.

You may not copy, distribute, modify, or commercially use these materials without appropriate authorization.

You retain ownership of content you submit to our products and services, subject to any rights necessary for us to provide them and any applicable agreement.

Certain products or services may require payment or a subscription. Applicable pricing, payment terms, cancellation conditions, and refund policies will be communicated when you purchase or subscribe to a product or service.

You agree to pay the applicable charges in accordance with the terms presented at the time of purchase.

Our website, products and services may use or link to third-party platforms, tools, APIs, or services, including AI model providers. These third parties may have their own terms and privacy policies.

Impraint is not responsible for the independent operation or policies of third-party services, except where applicable law or a separate written agreement provides otherwise.

We aim to keep our website, products and services available and functioning properly. However, we do not guarantee uninterrupted access or that every product or service will always be free of errors.

We may update, modify, suspend, or discontinue features, products or services when reasonably necessary, subject to applicable law and any contractual commitments.

To the extent permitted by applicable law, Impraint will not be liable for indirect or consequential losses arising from your use of our website, products or services.

Nothing in these Terms excludes or limits liability or rights that cannot lawfully be excluded or limited under applicable law.

We may suspend or terminate access to our website, products or services if you materially violate these Terms, misuse them, or if suspension or termination is reasonably necessary for security or legal reasons.

You may stop using our products and services at any time, subject to any applicable contractual or payment obligations.

Our collection and use of personal information are governed by our Privacy Policy.

By using our products and services, you acknowledge that you should review our Privacy Policy to understand how your information is handled.

We may update these Terms from time to time to reflect changes to our products, services, business practices, or legal requirements.

Updated Terms will be published on our website with a revised date. Where required by applicable law, we will provide appropriate notice or obtain consent.

These Terms are governed by the laws of India, subject to applicable legal requirements.

Disputes arising from these Terms will be subject to the jurisdiction of the competent courts determined in accordance with applicable law.

If you have questions about these Terms, please contact us:

Impraint Technologies LLP
Email: legal@impraint.com
Registered Office: Dehradun, Uttarakhand – 248001, India
Website: impraint.com